At Nimbl Nest, we understand the importance of timely and quality shipping when it comes to delivering our products to our valued customers. That's why we work hard to ensure that each package is carefully packaged and shipped out within 1-2 business days of the order being placed. Our shipping is completely free, and we never charge any hidden fees or surcharges. While we cannot control external factors that may cause shipping delays, such as customs processing or extreme weather conditions, we are committed to working with our customers to resolve any issues and get their packages delivered as quickly as possible. Our dedication to quality and customer satisfaction is at the heart of everything we do at Nimbl Nest.

What are your shipping times? 

USA: 5-15 business days
Australia: 5-15 business days
Canada: 5-15 business days
United Kingdom: 5-15 business days
Europe: 5-15 business days
Other countries: 12-22 business days

What is the maximum delivery time?

We guarantee delivery within 60 days, and if your package has not arrived by then, we will start processing partial or full refund requests. We believe that waiting this long for a package is unacceptable, regardless of who is at fault.

Processing Times 

After placing an order, it may take 1-2 business days for us to process it before shipping it out. This is because we take care to package all packages correctly and safely. Please note that we do not ship on weekends.

Where can I find my tracking number?

Once your items are shipped out, an automatic notification via email or text will be sent to you by the system with a tracking number. You can track your order by clicking on the link provided. If you haven't received a notification or if the tracking number is not working, don't worry. You can contact us through our Contact Us page or email us at hello@nimblnest.com, and we'll take care of it.

If you need more detailed information, reach out to us and we'll help you out!

How much does shipping cost?

We offer free shipping to ensure a transparent and hassle-free experience for our customers, without any hidden fees or extra charges.

How do I change my address?

After your order is shipped, it's not possible for us to change the delivery address. If you need to update your delivery address, please contact us within 24 hours of placing your order by using our Contact Us page or sending an email to hello@nimblnest.com.

I shipped my order to the wrong address

If you mistakenly provide an incorrect delivery address while placing your order and the product is returned to us, you will be responsible for covering the shipping expenses associated with resending the product. To learn more about this, please contact us through our Contact Us page or at hello@nimblnest.com.

Why is my package delayed?

There may be occasions when your delivery takes longer than the estimated shipping times outlined above. External factors beyond our control, such as customs processing, holidays, or severe weather conditions, may cause shipping delays. If your package is delayed and taking longer than expected, please don't hesitate to contact us. We'll work with you to address any issues and find a solution.